User management lets you add and remove users, monitor license consumption, link each user to their accounts on integrated services and monitor and control user-level sync.
It consists of two screens: Existing users and Discovered users.
This shows users that have already been added to Nektar. It can be filtered using name and email address.
You may click the name of a user to view and update details.
Apart from their name and Salesforce profile, the table displays an “Admin” toggle and integration icons.
This toggle lets you add and remove Nektar administrators. Nektar administrators have full access to the Nektar console, while non-administrators have no access.
Note that all admins can add or remove other admins.
These icons indicate this user’s status within each connector in your organization.
For connectors without user-level sync (such as Salesforce), this black check mark is displayed if the user is linked to a user account on that service.
For those with user-level sync (such as Google, Microsoft and Zoom), a sync health icon is shown for every object (emails, events). This icon can be clicked to see for more information and to toggle this sync on or off.
Sync health icons may indicate the following states:
Disabled. Can be enabled on the same screen.
Not started. Disabled globally, or pending approval
In progress. Actively syncing; some data is remaining
Completed. Everything synced; watching for new data
Delayed. Sync has not run in the last 30 minutes
Stalled. Stopped due to error or hasn’t run in 2 hours
You may select one or more users with the checkboxes at the start of each row. This displays buttons on the top right corner of the page for actions applicable to your selection, such as enabling and disabling a particular sync or deleting these users.