Activities

• With which account or opportunity would an activity be linked?
• An activity is missing in Salesforce. Why?
• Do Google Calendar and MS365 Calendar event updates sync to Salesforce?
• How does Nektar handle activities that occurred before the account was created in Salesforce?
• The activity creation date has changed since it was originally created. Why?
• Why is Nektar creating old activities now?
• Does Nektar create duplicate activities in Salesforce?
• An activity has both leads and contacts as participants. Who will Nektar create this activity with?
• An activity has participants from multiple domains. Where will Nektar create this activity?
• How long does it take for Nektar to write activities in Salesforce?
• Why do I see duplicate records when I pull activity reports on Salesforce?
• Why is an activity linked to an account even when there are open opportunities under that account?
• Why are activities assigned to users whose inboxes and calendars Nektar is not reading?
• How does Nektar decide who should be the activity owner?

Contacts

• With which account and opportunities would a contact be linked?
• Does Nektar create duplicate contacts on Salesforce?
• How does Nektar handle contacts whose conversations occurred before the account was created on Salesforce?
• I created some contacts on Salesforce. If found, will Nektar update details on these contacts like title, phone number, etc.?